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About

Culturenyou is the part of one of the recognized brands in India-CULTURE
 

With 5 years of presence in the offline market, by selling our products as the manufacturer to 25+ Leading chains in India and abroad, in 2015 we stepped into an Online mode to directly deal with end customers

 

Now with 300000+ satisfied offline and online customers we launched for your convenience –Culturenyou.com

 

Our Team of 75+ experts works 24*7, along with 10 best stylist to make best products available to you.

 

We in Culturenyou, don’t deal with lakhs of products, but we believe that you want to see the best, and your time is precious.

 

We ensure:

  • On time Delivery to our customers

  • Best products matching to best fashion trends

  • No hidden Charges

  • Warranty and bill on every product

 

In case of any queries, you can always connect with us on 7773000215

Or you can write to our  Customer Interaction and care unit - connect@culturenyou.com

Shipping & Delivery

Culturenyou.com is committed to deliver your order with good quality packaging within given time frame.

We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

How long does it take for an order to arrive?

Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 2 to 4 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

 

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 7773000215 or email us at connect@cutlturenyou.com mentioning your Order ID.

We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back. 

Cancellation & Refund Policy

Cancellation & Refund Policy

Cuturenyou.com  believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on Culturenyou.com?
If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.

 
For outright cancellations by you:
-     If you cancel your order before your product has shipped, we will refund the entire amount. 
If the cancellation is after your product has shipped:
-    If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
 

 Refund Policy:
Refunds will be made in the same form that the payment is received within 2 working days from the date of cancellation of order.
 
Return Policy

In case of complaints regarding products that come with a warranty from manufacturers, please ensure you need to inform us within 48 hours of order received.

We ensure to process the same within 7 working days, that what states by mentioning 7 days free exchange or return
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 7773000215 or email us at connect@culturenyou.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
 
 

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

Cash on Delivery and Online Payment -Terms and Conditions

We believe that being new to you, you may find it difficult to trust us completely and paying full in advance will be altogether ,not comfortable to you.
In same way, market is full of impulsive buyers , who place Cash on Delivery orders, for name sake, and then cancel it. Loss comes to the company
 
We found a easy way to it. and Rs. 100 as booking charge, which will be adjusted with final value of the order, once it reaches to you. Rs. 60 will be additional COD charge


For example, if you book a necklace worth Rs. 2000 now , on cash on delivery basis, then Rs. 60 will be extra COD charge, and Rs. 100 will be booking amount. Means Rs. 100 is payable now, rest Rs. 2000 +COD charge – Booking charge (Rs. 100) = Rs. 1900 and Rs. 60 as COD charge is payable at time of Delivery
 If you pay entire amount in advance, that is prepaid orders, then we will provide upto 10% additional off on already discounted prices , which will be credited in 24 hours , after you receive the product. 
We expect and is assured that being a practical person you will welcome this method ,and we really hope for best orders from your side.

9131723123

17 SECTOR 2,SHANTI NIKETAN,BHOPAL

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©2019 by culturenyou